OCENEXVR
Refund Policy
LEGAL
Refund Policy
Refund terms for digital software, pilots, subscriptions and custom digital services.
Last updated: June 15, 2026
This Refund Policy applies to purchases, pilots, subscriptions, demos or custom digital services offered by OCENEXVR (OPC) PRIVATE LIMITED.
Digital Software and Subscriptions
Because digital software access, licenses, downloads, cloud accounts and subscriptions can be delivered immediately, payments are generally non-refundable once access has been activated, unless required by law or specifically agreed in writing.
Demo / Pilot Payments
Pilot or demo fees may be refundable only if OCENEXVR is unable to provide the agreed access or service. Refund eligibility depends on the written proposal, invoice, payment terms or agreement.
How to Request a Refund Review
Email info@ocenexvr.com with your name, company/institution, product purchased, payment date, transaction reference and reason for the request.
